Privacy Policy

Last Updated: August 1, 2026

Sleep Solutions Mattress Gallery ("we," "our," or "us"), located at 420 N Rangeline Rd Ste 21, Joplin, MO 64801, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, sleepbetterjoplin.com, visit our showroom, or communicate with us by phone, email, or SMS text message.

1. Information We Collect

We may collect the following types of information:

• Contact information such as your name, phone number, email address, and mailing address
• Information you provide when scheduling a mattress fitting, requesting financing, or submitting a contact form
• Communication records, including SMS/text messages, calls, and emails exchanged with us
• Technical information such as IP address, browser type, and website usage data collected via cookies

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and schedule appointments or fittings
• Provide customer service, delivery, and warranty support
• Send appointment reminders, order updates, and promotional offers (only with your consent)
• Process financing applications through our partners (Synchrony Financing, Snap Finance)
• Improve our website and services

3. SMS / Text Messaging Communications

By providing your mobile phone number and opting in through our website, forms, or in-store, you consent to receive SMS text messages from Sleep Solutions Mattress Gallery related to appointment reminders, order and delivery updates, promotions, and customer service.

• Message frequency may vary depending on your interactions with us.
• Message and data rates may apply, depending on your mobile carrier plan.
• Reply STOP at any time to opt out of receiving text messages from us.
• Reply HELP for assistance, or contact us directly at the phone number or email listed below.

No mobile information or opt-in consent data will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except as required to provide the SMS service itself (e.g., our SMS/CRM service provider) or as required by law.

4. How We Share Your Information

We do not sell your personal information. We may share information with:

• Service providers who help us operate our business (e.g., our CRM/marketing platform, delivery partners, financing partners)
• Legal authorities, if required by law or to protect our rights

5. Cookies and Website Tracking

Our website may use cookies and similar technologies to improve your browsing experience and analyze site traffic. You can control cookies through your browser settings.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

7. Your Choices

• You may opt out of SMS communications at any time by replying STOP
• You may unsubscribe from marketing emails using the link provided in each email
• You may request access to, correction of, or deletion of your personal information by contacting us

8. Children's Privacy

Our website and services are not directed toward individuals under the age of 18, and we do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.

10. Contact Us

Sleep Solutions Mattress Gallery
420 N Rangeline Rd Ste 21, Joplin, MO 64801, USA
Phone: +1 (202) 555-0147
Email: [email protected]